Bajli Privacy Policy – Your Data, Our Responsibility

Welcome to bajli.net. bajli is a trusted online gaming platform, and we place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains in detail how personal information collected through the bajli.net website and its associated applications is used, stored, and protected.

By using any bajli service, you are considered to have accepted the terms of this privacy policy. Please read it carefully before you start using our services.

Bajli believes that transparency is the foundation of a healthy, trusted relationship. We collect no hidden data, run no covert tracking, and never share your personal information with anyone without your consent.

Bajli collects various types of information to operate its services. Below is a detailed breakdown of what data is collected, at which stage, and how.

Information Collected at Registration:

• Full Name, Date of Birth & Gender
• Email address and mobile number
• Residential Address (including District & Division)
• Preferred Language & Currency
• Username and password (stored in encrypted form)

During Identity Verification (KYC):

• National ID (NID) or passport copy
• Driving License (where applicable)
• Selfie or photo (for identity verification)
• Proof of Address (Utility Bill or Bank Statement)

Information collected automatically while using the service:

• IP Address & Device Information (Operating System, Browser Type)
• Login Time, Session Duration & Usage Patterns
• Gaming History & Transaction Records
• Clickstream data and page visit information
• Data Collected from Cookies & Tracking Pixels

Bajli uses collected data only for specific, legitimate purposes. We never use your information for reasons beyond what is necessary.

• Account management: To create, maintain, and secure your bajli account.
• Identity Verification: To verify your age and identity, as required by legal obligations.
• Transaction Processing: To process deposits and withdrawals.
• Customer Support: To resolve your queries and complaints quickly and effectively.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Service improvement: To improve bajli's games, features, and overall user experience.
• Promotional communications: Used solely to send you offers and updates with your consent.
• Legal Compliance: To comply with applicable laws and meet the requirements of regulatory authorities.

The bajli.net website and app use cookies and similar tracking technologies to enhance your browsing experience and keep bajli's services running smoothly.

Types of cookies bajli uses:

• Essential Cookies: These are essential for maintaining login sessions, ensuring security, and enabling core site functionality.
• Performance Cookies: Used to analyze which pages are visited most, load times, and other performance metrics.
• Functionality Cookies: To remember your language preference and display settings.
• Marketing Cookies: Used to show you relevant bajli offers only after you have given your consent.

You can disable cookies through your browser settings at any time, though doing so may affect some bajli features.

Bajli does not generally share your personal information with third parties. However, limited information may be shared in specific circumstances.

• Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. These providers handle the data in accordance with their own privacy policies.
• Technology Partners: Information may be shared with technology providers that support bajli's platform, under strict confidentiality agreements.
• Legal Obligation: Information may be disclosed when required by court order, government directive, or legal investigation.
• Fraud Prevention: Information may be shared with relevant authorities to prevent fraud or money laundering.

Bajli does not retain your information beyond what is necessary. The retention periods for different types of data are outlined below.

Once the retention period expires, bajli securely deletes your data or anonymizes it so that no individual can be identified.

As a bajli user, you have full control over your personal information. bajli grants you the following rights.

• Right to Access: You have the right to know what personal information bajli holds about you.
• Right to Rectification: You have the right to request corrections if any of your information is inaccurate.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (not applicable where legal obligations exist).
• Right to Object to Processing: You can object to your information being used for marketing purposes.
• Data Portability: You can request a copy of your personal data in a readily readable format.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

To exercise these rights support@bajli.net. bajli typically responds within 30 days.

Bajli uses industry-leading security technologies to protect your data. There is absolutely no compromise on data protection.

• SSL/TLS Encryption: All data transmitted on bajli.net is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text; bajli uses bcrypt hashing.
• Two-Factor Authentication (2FA): You can enable an extra layer of security when logging in to your bajli account.
• Firewall & Intrusion Detection: bajli's servers are under continuous security monitoring at all times.
• Regular Security Audits: bajli conducts regular security audits through third-party specialists.
• Restricted Access: Only authorized bajli staff can access user data, and only on a need-to-know basis.

Bajli takes a strict stance on protecting children and minors. bajli's services are intended for users aged 18 and above only.

• Bajli verifies age at registration and confirms it during the KYC process.
• Bajli does not knowingly collect personal data from anyone under 18.
• If bajli becomes aware that a minor's data has been collected, it is deleted immediately and the account is closed.
• If a parent or guardian becomes aware that their minor child's information has been collected, they can reach us directly at support@bajli.net.

Bajli may update this Privacy Policy from time to time. Changes may occur to improve service quality, meet new legal requirements, or reflect technological updates.

• If significant changes are made to the policy, bajli will notify you via email or an on-site notice.
• The date of each update will be noted at the top of the page under the "Last Updated" section.
• Continued use of bajli after any changes takes effect will be considered acceptance of the updated Policy.
• For significant changes, bajli may seek fresh consent from users.

For any questions, requests, or complaints regarding this Privacy Policy, bajli's data protection team is always ready to assist.